All Systems Operational
CloudHealth Platform ? Operational
CloudHealth API ? Operational
CloudHealth REST API ? Operational
Support Site Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 21, 2019

No incidents reported today.

Aug 20, 2019

No incidents reported.

Aug 19, 2019
Resolved - This issue has been resolved.

Please contact support@cloudhealthtech.com with any questions.
Aug 19, 16:27 EDT
Identified - Users may be unable to log into the CloudHealth Platform via Google Single sign-on. This is due to an issue being experienced by Google.

We will provide updates as we have them from Google. Please contact support@cloudhealthtech.com with any questions.
Aug 19, 15:50 EDT
Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019
Resolved - This issue has been resolved and reports have been updated.

Please contact support@cloudhealthtech.com if you have any questions.
Aug 14, 18:19 EDT
Identified - We have identified an issue where partner customers can not access the Azure reports and are receiving a notification that data is not available. The issue has been corrected and we are re-processing the jobs for reporting. We expect reports to be updated within the next few hours.

Please contact support@cloudhealthtech.com with any questions.
Aug 14, 10:02 EDT
Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019
Resolved - As of 4:00AM AWS collection issues have now been resolved.
Aug 11, 06:55 EDT
Update - We are continuing to investigate this issue.
Aug 11, 03:42 EDT
Investigating - The CloudHealth platform has been experiencing degraded collection since approximately 7:00 PM EDT Aug 10th.

Assets collected on a 15min collection cycle such as EC2 Instances have the potential to be impacted.

https://help.cloudhealthtech.com/administration/aws-collection-frequency.html

Collection during this period has been intermittent so short-lived assets terminated during this period may not be present within the CloudHealth platform and other assets may have outdated metadata.

A further update will be provided once collection is confirmed as stable.

If you have any further questions, please contact support@cloudhealthtech.com.
Aug 11, 03:20 EDT
Aug 10, 2019
Completed - The scheduled maintenance has been completed.
Aug 10, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 19:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 8, 11:45 EDT
Scheduled - CloudHealth will be performing maintenance on a set of data stores. Maintenance will have an impact to a subset of our customers. Some service impact is expected.
Aug 8, 11:43 EDT
Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

Aug 7, 2019

No incidents reported.