All Systems Operational
CloudHealth Platform ? Operational
CloudHealth API ? Operational
CloudHealth REST API ? Operational
Support Site Operational
CloudHealth Partner Platform Operational
Training Academy ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 14, 2020

No incidents reported today.

Jul 13, 2020

No incidents reported.

Jul 12, 2020

No incidents reported.

Jul 11, 2020
Completed - The scheduled maintenance has been completed.
Jul 11, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 19:02 EDT
Scheduled - CloudHealth will be performing maintenance on the platform, starting at 7 PM US Eastern time on Saturday, July 11th. This maintenance is expected to last in duration for one hour.

During this maintenance, customers may experience some longer loading times.

In addition, collection of asset metadata will be paused. As a result, changes to asset metadata will not be reflected in the platform until after maintenance has completed and short-lived assets that are created and deactivated within the span of the maintenance window may not appear in the platform for reporting.

Please contact support@cloudhealthtech.com with any questions.
Jul 7, 15:08 EDT
Jul 10, 2020
Resolved - A fix for the failed Actions is now in place.

Actions that failed to run took place between 2020-07-09 20:48 UTC to 2020-07-10 04:15 UTC.

For any actions started around this period, we recommend reviewing the Actions page (https://apps.cloudhealthtech.com/notifications/actions) to verify if your actions were run successfully.

These actions include both fully automated actions as well as actions that required approvers and/or authorizers.

Actions initiated by a user may need to be run again, while any policy-based actions will run the next time the policy's conditions are met.

Please contact support@cloudhealthtech.com with any questions.
Jul 10, 00:25 EDT
Identified - We have identified an issue with our Policy Engine where Actions are failing to trigger for a subset of customers.

Engineering has advised this incident has been impacting since approximately 2020-07-09 20:50 UTC.

A fix is currently in the process of being deployed and a further update will be communicated once this is in place.

If you have any questions, please reach out to support at support@cloudhealthtech.com
Jul 9, 23:37 EDT
Jul 9, 2020
Jul 8, 2020

No incidents reported.

Jul 7, 2020

No incidents reported.

Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.