All Systems Operational
CloudHealth Platform ? Operational
CloudHealth API ? Operational
CloudHealth REST API ? Operational
Support Site ? Operational
CloudHealth Partner Platform ? Operational
Training Academy ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 3, 2021

No incidents reported today.

Aug 2, 2021

No incidents reported.

Aug 1, 2021
Resolved - All affected services are now confirmed as operational.

Asset collection is now fully operational, however, short-lived assets terminated during the affected period may not be present.

Certain Policies may also have been affected by delayed evaluation and failed actions. These policies were re-evaluated in subsequent cycles.

If you have any further questions, please contact support@cloudhealthtech.com
Aug 1, 23:22 EDT
Monitoring - Between August 01, 23:00:00 to August 02, 01:30:00, Our teams have identified an issue with a backing database for a subset of customers. Policy execution may have been delayed and short-lived asset collection during the affected period.

Restoration has been successful and we are currently monitoring and performing service checks. Further updates will be provided once the checks are complete.
Aug 1, 22:07 EDT
Investigating - A subset of customers may experience intermittent access issues when attempting to load configuration pages and/or reports within the CloudHealth platform.

Our teams are investigating these access issues and will provide further updates once available.
Aug 1, 20:34 EDT
Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021
Resolved - Our engineering team has remediated the issue resulting in degraded performance.

Between 10:30-14:00 UTC, the CloudHealth platform experienced degraded collection of AWS/Azure/Google Cloud assets. CloudHealth may have missed the collection and processing of short-lived assets. Asset collection is now fully operational, however, collection during this period has been intermittent so short-lived assets terminated during this period may not be present.

Certain Policy may also have been affected with delayed evaluation and failed actions
Jul 21, 11:18 EDT
Identified - The CloudHealth platform is experiencing degraded asset collection.

Collection during this period has been intermittent so short-lived assets terminated during this period may not be present within the CloudHealth platform and other assets may have outdated metadata.

A further update will be provided once collection is confirmed as stable.

If you have any further questions, please contact support@cloudhealthtech.com.
Jul 21, 09:18 EDT
Jul 20, 2021

No incidents reported.