All Systems Operational
CloudHealth Platform ? Operational
CloudHealth API ? Operational
CloudHealth REST API ? Operational
Support Site ? Operational
CloudHealth Partner Platform ? Operational
Training Academy ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 27, 2021
Resolved - This issue has been resolved.
Jan 27, 10:05 EST
Monitoring - Collection and processing of CloudTrail is currently operating within expected limits.

CloudHealth will continue to monitor collection and processing rates throughout the next 12 hours to ensure we do not experience any further issues.

Please contact support (support@cloudhealthtech.com) with any questions.
Jan 26, 19:34 EST
Investigating - The CloudHealth engineering team has identified and is currently investigating an issue with the processing of AWS CloudTrail data. Customers may see delays in updated CloudTrail data in the platform since approximately 11:00 PM EST.

While the impacted collection tasks are delayed, some policies evaluating this data may be impacted and not evaluate based on the latest metadata.

Short-lived Assets terminated during this period may not be present within the CloudHealth platform.

Please contact Support (support@cloudhealthtech.com) with any questions.
Jan 26, 05:56 EST
Jan 26, 2021
Jan 25, 2021

No incidents reported.

Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

No incidents reported.

Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021
Resolved - Oracle is aware of the issue and is continuing to investigate the root cause and define the remediation action plan. Once the issue is resolved, the cost report generation will resume and CloudHealth will be able to successfully present the updated cost data.

Please contact Support (support@cloudhealthtech.com) with any questions.
Jan 15, 10:30 EST
Identified - Oracle is currently experiencing issues with their cost computation and has disabled cost report generation. As a result, users may see delayed data in their Oracle Cost reports in CloudHealth.

At this time, we have not been provided with an ETA for resolution, however, we will continue to provide status updates as we receive information from Oracle.

Please contact Support (support@cloudhealthtech.com) with any questions.
Jan 13, 05:19 EST
Jan 14, 2021

No incidents reported.

Jan 13, 2021