All affected services are now confirmed as operational.
Asset collection is now fully operational, however, short-lived assets terminated during the affected period may not be present.
Certain Policies may also have been affected by delayed evaluation and failed actions. These policies were re-evaluated in subsequent cycles.
If you have any further questions, please contact firstname.lastname@example.org
Aug 1, 23:22 EDT
Between August 01, 23:00:00 to August 02, 01:30:00, Our teams have identified an issue with a backing database for a subset of customers. Policy execution may have been delayed and short-lived asset collection during the affected period.
Restoration has been successful and we are currently monitoring and performing service checks. Further updates will be provided once the checks are complete.
Aug 1, 22:07 EDT
A subset of customers may experience intermittent access issues when attempting to load configuration pages and/or reports within the CloudHealth platform.
Our teams are investigating these access issues and will provide further updates once available.
Aug 1, 20:34 EDT