CloudHealth Technologies Status

All Systems Operational

CloudHealth Platform Operational

CloudHealth API Operational

CloudHealth REST API Operational

Support Site Operational

CloudHealth Partner Platform Operational

Training Academy Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 23, 2020

No incidents reported today.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

Delayed Azure Report Data

Resolved - The issue has been resolved with the majority of customer reports now completing. Remaining reports will complete over the next few hours.

Please reach out to CloudHealth Support with any questions or concerns.
Sep 16, 21:24 EDT

Monitoring - We have remediated the issue and taken additional actions to accelerate report completion over the next few hour or so. There may be some customers who may be impacted longer that this, so we will continue to monitor the situation. If you have any questions, please contact support@cloudhealthtech.com.
Sep 16, 13:33 EDT

Investigating - We are currently investigating a production issue which has delayed the most recent updates to Azure reporting. Customers will see a delay in the most recent updated data and will receive an error when trying to generate a VM Optimizer quote. We will provide updates as they become available.

Please contact support@cloudhealthtech.com with any questions.
Sep 16, 10:45 EDT

Delayed AWS Asset Collection

Resolved - Following an AWS API issue, the CloudHealth platform has experienced delayed collection of AWS assets.

Between 17:48 and 20:28 EDT today, a subset of customers may have missed collection and processing of short-lived AWS assets.

AWS asset collection is now fully operational, however, collection during this period has been intermittent so short-lived assets terminated during this period may not be present. Certain Policy evaluations may also have been affected.

Please reach out to CloudHealth Support if there are any questions.
Sep 16, 21:18 EDT

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

Temporary Degraded Collection of AWS Assets

Resolved - Between 5:45 pm and 9:41 pm UTC today, The CloudHealth platform has experienced delayed collection of EC2 and Volume AWS assets.

While the impacted collection tasks were only delayed, some policies evaluating this data between these times may have been affected and will not have processed as expected.

Affected Asset data is now up to date and available for the next policy evaluation.
Sep 13, 18:18 EDT

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020

No incidents reported.