All Systems Operational
CloudHealth Platform ? Operational
CloudHealth API ? Operational
CloudHealth REST API ? Operational
Support Site ? Operational
CloudHealth Partner Platform ? Operational
Training Academy ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 19, 2021

No incidents reported today.

Jun 18, 2021

No incidents reported.

Jun 17, 2021
Resolved - AWS has advised they experienced service issues within the EU-NORTH-1 Region impacting EC2 collection as well as some additional services such as S3/CloudTrail/ElastiCache/CloudFormation.

As a result of this interruption, CloudHealth has experienced delays in asset collection of EC2 services within this region and short-lived EC2 assets terminating during this period may not be present or assets may have outdated metadata.

The impacted collection period was ~ 12 am UTC June 18th - 1 am UTC June 18th.

Collection has since returned to expected levels within CloudHealth.

Please reach out to CloudHealth Support (support@cloudhealthtech.com) if there are any questions.
Jun 17, 21:37 EDT
Resolved - AWS has advised they experienced service issues within the EU-NORTH-1 Region impacting EC2 collection as well as some additional services such as S3/CloudTrail/ElastiCache/CloudFormation.

As a result of this interruption, CloudHealth has experienced delays in asset collection of EC2 services within this region and short-lived EC2 assets terminating during this period may not be present or assets may have outdated metadata.

The impacted collection period was ~ 12 am UTC June 18th - 1 am UTC June 18th.

Collection has since returned to expected levels within CloudHealth.

Please reach out to CloudHealth Support (support@cloudhealthtech.com) if there are any questions.
Jun 17, 21:10 EDT
Resolved - Collection of RDS and Elastic Load Balancers within US-EAST-2 has now resumed to normal within the CloudHealth platform.
Jun 17, 03:37 EDT
Monitoring - AWS asset collection has been scaled up within CloudHealth and as a result, we are now only seeing degraded collection for Elastic Load Balancers and RDS instances within US-EAST-2 in line with the AWS Service interruption identified by AWS on their status page.

All other AWS services are collecting as per their expected collection cycles.

We will provide a further progress update once the AWS service interruption is resolved, and the collection has returned to expected levels within CloudHealth for the ELB and RDS Services within US-EAST-2.

Please reach out to CloudHealth Support (support@cloudhealthtech.com) if there are any questions.
Jun 16, 21:36 EDT
Identified - AWS is experiencing Service issues within the US-EAST-2 Region impacting ELB and RDS.

As a result of this interruption, CloudHealth is currently experiencing delays in asset collection of AWS services that are collected on a 15m and 4h collection cycle.

This is impacting collection for all regions due to the downstream processing delays, but we are seeing significant delays in processing assets within the impacted US-EAST-2 Region. As a result of this short-lived assets terminating during this period may not be present and assets may have outdated metadata.

We will provide a further progress update once the AWS service interruption is resolved, and collection has returned to expected levels within CloudHealth.

Please reach out to CloudHealth Support (support@cloudhealthtech.com) if there are any questions.
Jun 16, 20:54 EDT
Jun 16, 2021
Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021
Resolved - Our engineering teams has remediated the degraded performance which was resulting in slow response times. All reports and dashboards should now load as normal.
Jun 9, 14:00 EDT
Investigating - The CloudHealth platform is experiencing degraded performance resulting in slow response times. Whilst all reports will be loading, they may take slightly longer than usual.

Our teams are investigating the platform performance and will provide further updates once available.
Jun 9, 12:01 EDT
Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.