Users may be unable to log into CloudHealth using SSO
Identified - Users may be unable to log into the CloudHealth Platform using single sign-on. This is due to an issue being experienced by our partner that we use for authentication of incoming SSO requests.

We will provide updates as we have them from our partner.
Apr 20, 12:03 EDT
CloudHealth Platform ? Partial Outage
CloudHealth API ? Operational
CloudHealth REST API ? Operational
Support Site ? Operational
CloudHealth Partner Platform ? Operational
Training Academy ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 20, 2021

Unresolved incident: Users may be unable to log into CloudHealth using SSO.

Apr 19, 2021

No incidents reported.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021
Delayed AWS Asset Collection
Resolved - AWS asset collection is now fully operational, however, as collection during this period was intermittent so short-lived assets terminated during this period may not be present. Certain Policy evaluations may also have been affected.
Apr 14, 07:29 EDT
Monitoring - The CloudHealth platform has experienced delayed collection of AWS assets since 14:15 EDT as a result of an AWS API issue.

Collection during this period has been intermittent so short-lived assets terminated during this period may not be present within the CloudHealth platform and other assets may have outdated metadata.

A further update will be provided once the AWS has resolved the API issue and collection is confirmed as stable.
Apr 13, 18:32 EDT
Apr 13, 2021
Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

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