CloudHealth Technologies Status

All Systems Operational

CloudHealth Platform Operational

CloudHealth API Operational

CloudHealth REST API Operational

Support Site Operational

CloudHealth Partner Platform Operational

Training Academy Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 14, 2020

No incidents reported today.

Jul 13, 2020

No incidents reported.

Jul 12, 2020

No incidents reported.

Jul 11, 2020

Platform Maintenance

Completed - The scheduled maintenance has been completed.
Jul 11, 20:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 19:02 EDT

Scheduled - CloudHealth will be performing maintenance on the platform, starting at 7 PM US Eastern time on Saturday, July 11th. This maintenance is expected to last in duration for one hour.

During this maintenance, customers may experience some longer loading times.

In addition, collection of asset metadata will be paused. As a result, changes to asset metadata will not be reflected in the platform until after maintenance has completed and short-lived assets that are created and deactivated within the span of the maintenance window may not appear in the platform for reporting.

Please contact support@cloudhealthtech.com with any questions.
Jul 7, 15:08 EDT

Jul 10, 2020

Policy Actions not completing

Resolved - A fix for the failed Actions is now in place.

Actions that failed to run took place between 2020-07-09 20:48 UTC to 2020-07-10 04:15 UTC.

For any actions started around this period, we recommend reviewing the Actions page (https://apps.cloudhealthtech.com/notifications/actions) to verify if your actions were run successfully.

These actions include both fully automated actions as well as actions that required approvers and/or authorizers.

Actions initiated by a user may need to be run again, while any policy-based actions will run the next time the policy's conditions are met.

Please contact support@cloudhealthtech.com with any questions.
Jul 10, 00:25 EDT

Identified - We have identified an issue with our Policy Engine where Actions are failing to trigger for a subset of customers.

Engineering has advised this incident has been impacting since approximately 2020-07-09 20:50 UTC.

A fix is currently in the process of being deployed and a further update will be communicated once this is in place.

If you have any questions, please reach out to support at support@cloudhealthtech.com
Jul 9, 23:37 EDT

Jul 9, 2020

Jul 8, 2020

No incidents reported.

Jul 7, 2020

No incidents reported.

Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.